# Requirements
To use the app, you need Shopware 6 version 6.4.6.0 or higher.
# CLI Worker
The reminder emails are sent via Message Queue. If the shop is configured in Admin Worker Mode, the emails are only generated if the administration is open for a longer period of time. To avoid leaving the Shopware admin area open permanently, deactivate the Admin Worker and use the CLI Worker instead.
Here (opens new window) you will find instructions on how to do this. Please set up the Scheduled Tasks & Message Queue.
Alternatively, you can start the sending of e-mails via console command ( bin/console). :
bin/console neti:incomplete_order_reminder:remind
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# FroshTools
Install the free plugin FroshTools (opens new window). Here you will get a lot of information about your shop as well as a status of the planned tasks.