# E-mail templates
The extension provides e-mail templates:
# IncompleteOrder
TYPE: NetiNextIncompleteOrderReminder_IncompleteOrder
This e-mail is sent to customers who have an open order with items in the shopping basket and have ordered at least once.
# HTML Version
<div style="font-family:arial; font-size:12px;">
<p>Hello {{ customer.firstName }} {{ customer.lastName }},<br/><br/></p>
<p>
You have recently not completed an order - we are always working to make shopping with our shop as pleasant as possible. Therefor we would like to know why your order has failed.<br/>
Please tell us the reason why you have aborted your order. We will reward your additional effort by sending you a voucher.<br/>
Thank you for your feedback.
</p>
<p>
{% if deactivationLink is defined and 0 < deactivationLink|length %}
If you no longer wish to receive notifications of canceled orders from us, please click on this link <a href="{{ deactivationLink }}">link</a>.
{% endif %}
</p>
</div>
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# Text Version
Hello {{customer.firstName}} {{ customer.lastName }},
You have recently not completed an order - we are always working to make shopping with our shop as pleasant as possible. Therefore we would like to know why your order has failed.
Please tell us the reason why you have aborted your order. We will reward your additional effort by sending you a voucher.
Thank you for your feedback.
{% if deactivationLink is defined and 0 < deactivationLink|length %}
If you no longer wish to receive notifications of canceled orders from us, please click on this link <a href="{{ deactivationLink }}">link</a>.
{% endif %}
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# NeverOrderedCustomer
TYPE: NetiNextIncompleteOrderReminder_NeverOrderedCustomer.
This email is sent to customers who have NEVER ordered.
# HTML Version
<div style="font-family:arial; font-size:12px;">
<p>Hello {{ customer.firstName }} {{ customer.lastName }},<br /><br /></p>
<p>
You have recently registered on {{ salesChannel.name }} and have not yet placed an order - we are always working to
make shopping with our shop as pleasant as possible. Therefor we would like to know why your order has
failed.<br />
Please tell us the reason why you have aborted your order. We will reward your additional effort by sending you a
voucher.<br />
Thank you for your feedback.
</p>
<p>
{% if deactivationLink is defined and 0 < deactivationLink|length %}
If you no longer wish to receive notifications of canceled orders from us, please click on this link <a href="{{ deactivationLink }}">link</a>.
{% endif %}
</p>
</div>
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# Text Version
Hello {{customer.firstName}} {{ customer.lastName }},
You have recently registered on {{ salesChannel.name }} and have not yet placed an order - we are always working to make shopping with our shop as pleasant as possible. Therefor we would like to know why your order has failed.
Please tell us the reason why you have aborted your order. We will reward your additional effort by sending you a voucher.
Thank you for your feedback.
{% if deactivationLink is defined and 0 < deactivationLink|length %}
If you no longer wish to receive notifications of canceled orders from us, please click on this link <a href="{{ deactivationLink }}">link</a>.
{% endif %}
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